Click Here for a free subscription to
The Shepard Letter.

Shep's short monthly newsletter
includes customer service articles,
business tips and more.

Subscribe now!
Moments of Magic
Be a Star with Your Customers and Keep Them Forever!

A customer service book by Shep Hyken, customer service speaker and New York Times and Wall Street Journal bestselling author.
®
Create
Customer
Loyalty
A Customer
Service
Mindset
Chapter Eight

Respond Quickly

If Everybody Knows Then Why Don't They Do It
It all comes down to the employee attitude.  Hire right and you get good
service.  This article discusses how even though customer service is
often common sense, it's not always practiced.
Click here to read the article.





Click here to return to the main Magic Hints page.




Shep Hyken, CSP, CPAE
Shepard Presentations, LLC
711 Old Ballas Rd., Suite 215
St. Louis, MO 63141
shep@hyken.com  ||  http://www.hyken.com

Copyright © MMXII by Shep Hyken, CSP, CPAE and Shepard Presentations, LLC
Moments of Magic Customer Service Book