|Click Here for a free subscription to
The Shepard Letter.
Shep's short monthly newsletter
includes customer service articles,
business tips and more.
|Moments of Magic
Be a Star with Your Customers and Keep Them Forever!
A customer service book by Shep Hyken, customer service speaker and New York Times and Wall Street Journal bestselling author.
Make a Positive Impression
To the Customer, You Are the Company
The following article is a great example of one person
can make or break a company's reputation.
Click here to read the article.
Click here to return to the main Magic Hints page.
Shep Hyken, CSP, CPAE
Shepard Presentations, LLC
711 Old Ballas Rd., Suite 215
St. Louis, MO 63141
firstname.lastname@example.org || http://www.hyken.com
Copyright © MMXII by Shep Hyken, CSP, CPAE and Shepard Presentations, LLC